Communications (COMM) 243
Interpersonal Communications in Management (Revision 5)
Revision 5 closed, replaced by current version.
Delivery Mode:Individualized study with audio component,* or grouped study.
Credits:3
Area of Study:Applied Studies
(Business and Administrative Studies)
Prerequisite:None.
Centre:Faculty of Business
COMM 243 has a Challenge for Credit option.
Télé-université du Québec equivalency: COM 5000.
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**Note:Students registering in grouped study, or grouped study international mode are advised that there may be some differences in the evaluation and course materials information indicated below. To obtain the most up-to-date information, contact the Faculty of Business Student Support Centre at 1-800-468-6531.
Overview
To perform any administrative task, a manager must first be able to communicate effectively with others. COMM 243 introduces the techniques of effective communication and encourages students to develop and apply these skills to actual management settings and situations.
Outline
Unit 1: Active Listening
Unit 2: Interpreting Words and Other Symbols
Unit 3: Self-disclosure
Unit 4: Conflict and Communication in Organizations
Unit 5: Understanding the Communication Process
Unit 6: The Interview
Unit 7: Employment, Orientation, and Information Interviews
Unit 8: Performance Appraisals and Disciplinary Interviews
Unit 9: Persuasive Interviews
Unit 10: Helping and Organizational Development
Evaluation
To receive credit in COMM 243, you must achieve a composite course grade of at least a “D” (50 percent) and a grade of at least 50 percent on the final examination. You must attempt both assignments and both examinations. The weighting of the composite course grade is as follows:
| Assignment 1 (Journals: 10%; Quiz: 5%) | Midterm Examination | Assign. 2 | Final Examination | Total |
|---|---|---|---|---|
| 15% | 25% | 30% | 30% | 100% |
To learn more about assignments and examinations, please refer to Athabasca University's online Calendar.
Course Materials
Textbook
Chiaramonte, Peter, and Marco Adria. Face-to-Face: Interpersonal Communication in the Workplace.
Other materials
The course materials also include two study guides and a student manual.
Special Course Features
Students must have access to an audiotape recorder in order to record interviews.
Athabasca University reserves the right to amend course outlines occasionally and without notice. Courses offered by other delivery methods may vary from their individualized-study counterparts.
Opened in Revision 5, 2001.
Last updated by SAS 02/04/2016 08:34:06
